ReturnsOur policy lasts 15 days for non-personalized items. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. For personalized items, we strictly do not offer any refund or exchange after 24hours from the time you placed your order.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 2472 Jett Ferry Rd, Suite 400-256, Dunwoody, GA 30338
Unfortunately gift cards cannot be returned or refunded
To return your product, please mail your product to: 2472 Jett Ferry Rd, Suite 400-256, Dunwoody, GA 30338
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.